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“A Virtual Assistant (VA) is an independent entrepreneur providing administrative, creative and/or technical services. Utilizing advanced technological modes of communication and data delivery, a professional VA assists clients in his/her area of expertise from his/her own office on a contractual basis” – International Virtual Assistants Association (IVAA)
A virtual assistant offers a wide-range of business support services, such as: • Appointment-setting • Basic Bookkeeping • Billing/Collections • Consulting • Communications/Business Correspondence • Concierge services (i.e. restaurant reservations, hotel bookings, and getting tickets to concerts/sports events) • Customer Services (Inbound and Outbound Calls handling) • Data entry & management • Editing & proofreading • Event & meeting planning • Executive Assistance • Personnel & Human Resources • Preparation of Business Plan/Presentation • Purchasing/Supply Procurement • Research • Training • Transcription • Translation • Travel arrangements • Technical writing • Website Design & Maintenance • Word Processing
And other administrative-related tasks that the customer does not have time for or choose to avoid doing personally.
Virtual assistants work with various clients from a diverse range of industries and varying business sizes.
Examples of the type of clients that the VA typically work for:
Employers can save as much as $60,000 per year by hiring a VA instead of a full-time employee.
The cost savings would be coming from employee benefits (i.e. health insurance, paid leave and retirement contributions), office space rental and equipment purchases.
Also, business owners are freed of administrative tasks giving them more time for revenue generating activities.
mmm hmmm! I don't even know.